Digital services, no shipping
Teaching Assistant Pro provides online teaching, learning, AI, and course-access services. We do not ship physical products and do not charge delivery or shipping fees.
What you receive
- Individual and institutional plans: access to the purchased plan’s teaching tools, seats, course capacity, and learner limits for the paid subscription period.
- AI Plus: the paid Career Agent and Chat Assistant allowance for the confirmed billing period. Your account shows your balance and reset date; unused allowances do not roll over.
- Student course purchase: enrolment and access to the selected published course. It is a one-time purchase, with no monthly renewal charge. Course access has no scheduled expiry, but depends on continued availability of the course and service. A withdrawal is handled under our refund policy.
Buying AI Plus does not itself buy a course or a teaching subscription. A course purchase does not include a separate AI Plus subscription. Check the included features on our Pricing Details page.
Activation and payment confirmation
Access is normally activated immediately after a successful payment is confirmed. Sign in using the same account that made the purchase. For a course, open your student dashboard; for a plan or AI allowance, open the relevant billing or AI plans area.
Bank, UPI, card-network, or payment-confirmation delays can postpone activation. If money has been deducted and access is missing, do not pay again while the first transaction is pending. Contact us so we can verify the payment and restore access or arrange an applicable refund.
Access requirements and receipts
You need a supported browser, internet access, and an active account. Course availability and features are described before purchase. Content generation time varies by request and is separate from payment activation.
Keep the payment confirmation and transaction reference supplied at checkout or by Razorpay. Your account also shows the applicable payment and subscription status.
Help with delivery or access
Email abhinav_v@bm.iitr.ac.in, call +917905199403, or message us on WhatsApp. Include your account email, purchase, date, amount, and payment ID.
Consumer complaints are acknowledged within 48 hours and resolved within one month of receipt. You can also use our grievance process. Read our Cancellation and Refund Policy for undelivered services or incorrect charges.
